What We Do

Hardware Support

We are able to repair your hardware or software and maintain your systems in top condition.

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Mobile & Tablet Support

Configuring and setting up mobile devices on your business is an easy task for us. We even offer remote support for some.

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Network Configuration

From setting up a simple network between your PC and printer to setting up a complex managed network with many computers and servers.

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Cloud PCs

Having a virtual PC with you everywhere, is now possible. We can set you up so you are truly mobile irrelevant to where you might be in the world.

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Cloud Storage

We offer cloud storage solutions and continuous automated backup. Even offer versioning in case you need to go back to an earlier version of that important file that was overwritten by accident.

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Remote Backup

We can connect remotely to most devices (PC’s, servers, routers, tablets, phone and many more) to be able to guide you step by step or fix a problem and get you back on working.

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Web Hosting & Email

We offer web hosting and email solutions, from just hosting a simple website presenting your company, to providing you with your own email accounts with advanced spam protection.

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Project Management

With many years’ experience in several big projects. Our team members are able to help you materialise your ideas. We can plan, supervise and deliver projects and services to a very high standard.

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Internet Monitoring

Making sure that you are aware of what is happening with your company at all times. Placing blocks and restrictions couldn’t be easier. Monitoring internet use and providing reports.

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Service Levels

Our top priority is to keep personally involved with our clients in order to satisfy any of their immediate needs. We can work on an annual contractual or as needed basis.

Contractual or On-call IT Support

Let's face it, we live in a technological world and we have either the talent or staff to address it or we have to rely on outside professionals to assist with our in house development and maintenance.

Contractual Support

We offer an annual support contract service which gives you the peace of mind of proactive maintenance of your IT systems. Including:

  • Regular software updates
  • On call technical support
  • Scheduled hardware cleaning
  • Supply of consumables

On-Call Support

We also offer ad-hoc IT support for those who want to be more involved in their IT systems maintenance. Including:

  • Additional support to existing in house IT Departments
  • Specialised IT Software support
  • 24 hour emergency software and hardware repair

Onsite Visits

We cover Greater London, the South East and most of England as part of our IT support service. We appreciate that every business is different therefore we can schedule regular onsite visits to suit the needs of your business schedule.

Remote Support

We use the industry leading secure remote support systems for those instances where access is needed for routine maintenance or user assistance.

Telephone Support

Sometimes it’s just nice to have someone to talk to.

Our Customer Testimonials

Our customers say we provide a friendly, reliable and affordable service, but don’t take our word for it.

Vasilis, was an excellent example of a 'Team Leader'. He lead by example and always excelled in dealing with conflict resolution as well as escalated complaints. Vasilis was extremely versatile and always went above and beyond what was expected of him. I would definitely consider Vasilis for any future vacancies in my business area.

- Toucan IDT